I'm falling behind with this, so I'm going to cheat a little and use something I wrote elsewhere Adventures in IT Where I work, I am the systems librarian. This means that I have a little more interactions with software than the rest of the staff. This also means that when there's an IT issue at the desk, I sometimes have to come to the rescue. A few years ago I saw this tweet. Librarianship: Being regularly willing and able to admit you don't know something but you are immediately interested in finding the answer. — Abigail Goben (@hedgielib) February 6, 2013 I love this tweet; it encapsulates a lot, to me anyway, of what librarianship is about: having a sense of curiosity (finding the answer) and helping other people (finding the answers to other people's [library] problems). I mostly work behind the scenes, but I do spend a little time at the library desk. Time at the desk is good for backroom staff as it's good to get a feel for the issues that